Then it is time to get your license renewed. Please complete this short form below.
Prior to submitting a request for a new license, you need to obtain the hostID or registration number from your current license.
Both of these ID's can be found within your current product license file.
Locate and open your current license file. The default license file location for the DownStream products is:
The hostID is a 10 or 12 character string located in the first or second line of the license file. Examples of the license file are shown below with the hostID highlighted in bold.
SERVER MY-PC-NAME 606DC7C67F8F TCP:7102
FEATURE CAM350-999 act_inc 2016.11 01-may-2016 uncounted \
HOSTID=DST=0109990307 VM_PLATFORMS=PHYSICAL SIGN="0192 25F2 \
The Registration number is located at the end of the license file:
Registration Number: 23456
We suggest you copy the hostID (or registration) string from your current license file, then simply paste the string into the appropriate field below.
For Network Users: Please refer to the install guide for instructions on how to obtain your Host ID from your license server.
*Complete all the fields below:
For Immediate Assistance
Main Number: 800-535-3226
Outside the US: 508-970-0670