License Transfer Policy
DownStream will allow customers with valid maintenance contracts to transfer Ethernet licenses from server to server, or split an existing license amongst multiple servers at no cost, with a limit of one new license per year. If a second license in the same year is required, there is a fee associated with the 2nd transfer.
Customers who are not on maintenance may transfer their license for an administration fee.
In order to transfer your license, you must complete the Software License Transfer request form. Please choose the appropriate form below. Once DownStream receives this information, we can start the license transfer process.
- License Transfer Form - for all platforms - updated March 5, 2013
Please fax the Software License Transfer form to DownStream at (508) 481-0362. We will contact you upon receipt of the transfer form.
Transfer of licenses to a VIRTUAL SERVER (aka VMWare) may incur additional fees. Please refer to this document for more details - Virtual Licensing and DownStream Products.
If you have any questions regarding these policies and procedures, please contact us at customercare@downstreamtech.com or call (508) 970-0670. Thank you.