License Transfer Policy
DownStream will allow customers with valid maintenance contracts to transfer Ethernet licenses from server to server, or split an existing license amongst multiple servers at no cost, with a limit of one new license per year. If a second license in the same year is required, there is a fee associated with the 2nd transfer.
Customers who are not on maintenance may transfer their license for an administration fee.
License Transfer Request Forms
Please choose the appropriate form. Once DownStream receives this information, we can start the license transfer process.
Fax the Software License Transfer form to DownStream at (508) 481-0362.
Virtual Servers additional information - Support for DownStream Products
If you have any questions regarding these policies and procedures, please contact us at email@example.com or call (508) 970-0670. Thank you.